Covid-19 Hygiene AND PREVENTION PRECAUTIONS AT Boutiquehotel Bergvilla
To help you plan the holiday you have booked at the Bergvilla, and to ensure that you can look forward to a carefree stay, we would like to reassure you as to the hotel’s safety precautions and flexibility.
Covid-19 cancellation insurance, which is automatically valid for all existing and future overnight bookings until 31st August 2021, covers the eventuality of you or your any of your family members contracting Covid-19 or being officially required to undergo personal quarantine prior to the start of your holiday.
Covid-19 representative
Egger Sabine
Wanne 7
A-6835 Zwischenwasser
Tel.: +43 (0) 676/4300012
sabine@bergvilla.com
The wearing of face masks is required generally
Space on the premises will be so allocated as to allow a minimum social distance of 1 metre.
Precautions in reception:
- Attention drawn to the Covid-19 precautionary regulations by signs and notices
- Reminders to keep to a minimum social distance of 2 metres
- Contactless check-in and check-out
- Cashless payment
- Registration forms filled in online
- Hotel bills sent electronically
- FFP2 masks worn throughout the hotel
- Regular cleaning and disinfecting of contact points such as biros, handrails and surfaces in the reception area
- Biros not passed backwards and forwards between guests and staff members
- Placement and frequent checking of hand sanitiser units
Precautions in the rooms:
- Compulsory covering of mouth and nose by room service when in contact with guests
- Wearing of gloves by cleaning staff
- Regular cleaning and disinfectingof contact points such as door handles, light switches and remote control units
- Adequate ventilation during room cleaning
- Attention drawn to the Covid-19 safety regulations
- Placement and frequent checking of hand sanitiser units
Precautions in the breakfast room:
- Attention drawn to the Covid-19 safety regulations
- Table allocation by name
- Attention drawn to a minimum social distance of 1 metre
- Tables and chairs correctly placed with respect to required minimum social distance
- Compulsory mouth and nose covering for guests, except when seated, and for all staff coming into contact with guests
- Food and drink may only be consumed when seated
- Pre-plated food available at the buffet, or staff will operate table service
- Regular cleaning and disinfecting of contact points
- Tables cleaned after vacation by each group of guests
- Placement and frequent checking of hand sanitiser units
- Regular ventilation
Precautions in the wellness and spa complex:
- The strict guidelines governing swimming pool hygiene regulatory law apply
- Attention drawn to the Covid-19 safety regulations
- Measure to limit capacity – access regulated to one room at a time
- Intensified cleaning and disinfecting of contact surfaces
- Placement and frequent checking of hand sanitiser units
- Regular ventilation
- Compulsory mouth and nose covering for guests, except during treatment and in the relaxation and seating areas
- Compulsory mouth and nose covering for staff coming into contact with guests
Precautions with regard to staff members:
- Temperature of all staff members taken daily before work begins
- Participation in national and local Covid-19 test programmes
- Staff training by Covid-19 representatives on the regulations and safety precautions of Covid-19 hygiene and prevention